Creating New Users

When your store is first installed, your login credentials have with full administrative access.
As a best practice, one of the first things you should do is to create another user account with
full Administrator permissions. That way, you can use one account for your everyday
Administrative activities, and reserve the other as a “Super Admin” account in case you forget
your regular credentials or they somehow become otherwise unusable.
If there are others on your team, or service providers who need access, you can create a separate
user account for each, and assign a restricted role. They cannot change any global settings or
Process Overview:
Step 1: Create a New User
Step 2: Assign the Role

Step 1: Create a New User

1. On the Admin menu, select System > Permissions > Users.
2. Click the Add New User button.
3. In the Account Information section, do the following:

a. Enter the User Name for account.
The User Name should be easy to remember. It is not case-sensitive. For example, if your
user name is “John,” you can also log in as “john.”
b. Complete the following information:

  • First Name
  • Last Name
  • Email address

This email address must be different from the one that is associated with your original
Admin account.
c. Assign a Password to the account.
The password should be seven or more characters long, and include both letters and
d. In the Password Confirmation box, repeat the password to make sure it was entered
4. Set This Account is to “Active.”

Step 2: Assign the Role

1. In the User Information panel on the left, click User Role. Then, in the list of Roles, select
Administrators. (Initially, it will be the only role available.)

2. When complete, click the Save User button.
You now have two accounts with Administrator access.

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