Free shipping is one of the most effective promotions you can offer. It can be based on a
minimum purchase, or set up as a shopping cart price rule that applies when a set of
conditions is met. If both apply to the same order, the configuration setting will take
precedence over the shopping cart rule.
Check your shipping carrier configuration for any additional settings that may be required for free
To set up free shipping:
1. On the Admin menu, select System > Configuration. In the panel on the left, under Sales,
select Shipping Methods.
2. Click to expand the Free Shipping section. Then, do the following:
a. Set Enabled to “Yes.”
b. Enter a Title for this shipping method that will be displayed during checkout.
c. Enter a descriptive Method Name to identify the Free Shipping method.
d. Enter the Minimum Order Amount to qualify for free shipping.
To use Free Shipping with Table Rates, you must enter a Minimum Order Amount so high that
it is never met. This prevents Free Shipping from going into effect, unless triggered by a price
e. In the Displayed Error Message box, type the message to appear if this method becomes
f. Set Ship to Applicable Countries to one of the following:
All Allowed Countries Customers from all countries specified in your store
configuration can use this shipping method.
Specific Countries After choosing this option, the Ship to Specific Countries list
appears.Select each country in the list where this shipping
method can be used.
g. Set Show Method if Not Applicable to one of the following:
Yes Always shows the Free Shipping method, even when not
No Shows the Free Shipping method only when applicable.
h. Enter a Sort Order number to determine the position of Free Shipping in the list of
shipping methods during checkout. (0 = first, 1 = second, 2 = third, and so on.)
3. When complete, click the Save Config button.
4. Make sure that you complete any configuration that is required for each carrier that you plan to
use for free shipping. For example, assuming that your UPS configuration is complete, make
the following settings to enable and configure free shipping:
a. From the Shipping Methods configuration, click to expand the UPS section.
b. In the UPS section, set Free Method to “Ground.”
c. To require a minimum order for free shipping, set Free Shipping with Minimum Order
Amount to “Enable.”
d. Enter the required amount in the Minimum Order Amount for Free Shipping field.
5. When complete, click the Save Config button.