Step 8: Look for Signs of Unauthorized Access (For security-related issues)
1. Log in to the Admin of your store.
2. On the Admin menu, select System > Users. Then, do the following:
a. Verify that there are no unauthorized user accounts in the list.
b. If you find an unknown user account in the list, click to open the account. Then, click the
Delete User button.
To learn more about detecting signs of unauthorized access, see: Critical Security Advisory. If
you suspect that your site is compromised, contact the security department of your hosting
company and request an audit.